|
|
|
|
Click To Read About Our Policies
M&R Games is committed to offering competitive prices and most accurate product information available to our customers. Due to our competitive pricing and the rapid turnover of many items presented on our site, the listing of a particular item or an accessory does not constitute a guarantee or promise of availability. If a product you
have ordered is not available for shipment, we will do
our best to contact you immediately and provide you with
the status of that particular item. Anticipated delivery
dates are dependent upon our suppliers, shippers and
other factors beyond our control, and are subject to
change. CREDIT CARDS:
M&R Games accepts payment via the following authorized
Credit Cards: VISA, MasterCard, American Express
and Discover. PAY PAL:
CHECKS:
Cashier's Checks or Money Orders or
Personal or Business Checks, denominated in U.S. dollars and drawn on a U.S.
Bank. Orders will not be shipped until our bank determines that checks have
cleared. Terms of payment for large volume orders are determined on a
case-by-case basis and are subject to change at the discretion of M&R Games.
SHIPPING METHODS & INFORMATION: M&R Games normally ships USPS (United
States Postal Service) or UPS (United Parcel Service). Orders received by
2:00 p.m. Pacific Time (Monday-Friday), will normally be shipped the same day. In the event of any
shipping delays or any other issues by these two shippers, M&R Games reserves
the right to substitute another shipper, normally FedEx to deliver the order (no
adjustments to shipping charges will be made).
ORDER/SHIPPING STATUS: You can check the
status of your order, while it is being prepared by us, by clicking the "CHECK ORDER STATUS" button found on the
left side of each page, and entering your "order number". Defective
Product Returns - If you have discovered that your
item is defective, within ten (10) days of receipt of our shipment,
you may return the item, with all the original
packaging, to M&R Games. Please include a copy of your
original sales invoice; a note stating the specific
problem; and specify whether you would like a
refund* of the purchase price
(minus shipping) or if you would like M&R Games to send
a replacement. Magic and Software orders are not
eligible for a refund; but we will exchange the
defective product with an identical item. Non-Defective
Product Returns - If you are not happy with any of
our products (excluding magic and software) for any
reason you may return the item for a
refund* of the purchase price (minus shipping)
within thirty (30) days of receipt.
All returns of non-defective merchandise for
refund*
or exchange are subject to a 20% re-stocking fee.
Non-defective products must be returned in its original
condition, with the original packaging and a copy of the
original sales invoice. SHIP ALL RETURNS TO: M&R Games LLC NOTE: The
customer is responsible for paying all shipping costs
for returned items. Please allow up to ten (10)
business days after M&R Games has received your return
for either replacement or refund
to be processed.
All products are
warranted for thirty (30) days unless specified
otherwise. For warranty replacements, simply ship the
item back to M&R Games at the address above, along
with a description of the specific problem. Warranty
replacements may take up to ten (10) business days to
process, from the date of receipt at our headquarters.
If M&R Games is out-of-stock on the item, M&R Games will
be happy to replace it with an equivalent product or
issue an in-store credit. Warranty does not cover
customer abuse, neglect, or improper installation of the
product, or any acts of nature.
This privacy
notice discloses the privacy practices for
www.mandrgames.com
website. This privacy notice applies solely to
information collected on our website.
While we use encryption software to
protect sensitive information transmitted online, we also protect your
information offline. Only employees of M&R Games LLC who need the
information to perform a specific job (for example, billing or customer
service) are granted access to personally identifiable information. The
computers/servers in which we store personable identifiable information are
kept in a secure environment.
|
|
© Copyright 1995 - 2008 M&R Games
LLC all right reserved. Updated
May 07, 2008 04:58:20 PM |
SecureNETShop is M&R Games Shopping Cart provider using Secure Sockets
Layer (SSL) software which is the industry standard and among the best
software available today for secure online commerce transactions. It
encrypts all of your personal information, including credit card number,
name, and address, so that it cannot be read as the information travels over
the Internet. You can verify this by looking for a closed lock icon at the
bottom of your web browser, or looking for the "https" at the beginning of
the address of the web page, when you begin to place your order in the
shopping cart.